FAQ
FAQ
🪟 Product Information
What types of PVC windows and doors do you stock? We stock a wide range of A-rated PVC windows and doors in various sizes, colours, and finishes. Popular options include white and charcoal grey frames, with both standard and premium grades available.
Are your products double glazed? Yes. All our windows and doors come pre-glazed with high-performance, low-E Pilkington KS double glazing for superior insulation and energy efficiency.
Do you offer composite doors? Absolutely. We are proud distributors of Palladio Composite Doors—renowned for their durability, security, and stylish design.
📐 Measurements & Ordering
How do I measure for a quotation? Simply measure the width and height of your window or door opening from edge to edge. A rough sketch with dimensions and preferred styles is enough to get started. Final measurements should be confirmed by a qualified installer.
Can I order custom sizes? Yes. While we carry a wide selection of standard sizes, custom orders can be arranged to suit your specific needs.
How do I place an order? Email us your list of required sizes and specifications. Once we confirm availability, we’ll contact you to arrange payment. Please note: stock is only secured after full payment is received.
🛠 Installation & Fit
Do you offer installation services? No, we offer a supply-only service. However we can recommend fitters upon request.
Are the windows and doors pre-glazed? Yes. All units are supplied pre-glazed and ready for installation. Glazing options include clear, frosted, and decorative finishes.
💡 Energy Efficiency & Features
Will new PVC windows help reduce energy bills? Definitely. Upgrading to energy-efficient PVC windows can significantly reduce heat loss, improve comfort, and lower your energy costs.
What is low-e glass? Low-emissivity (low-e) glass features a thin metallic coating that reflects heat back into your home, enhancing thermal performance without compromising visibility.
Do your frames include thermal breaks? Yes. Our premium-grade frames are engineered with thermal breaks to minimize heat transfer and improve overall insulation.
🧾 Pricing & Warranty
How long does it take to receive a quote? Standard quotes are typically returned within 3–4 working days, depending on the complexity of your request.
Do your products come with a warranty? Yes. All our PVC windows and doors are backed by a structural warranty of up to 10 years, giving you peace of mind and long-term value.